Monte Package Company uses UPS for ground package shipments. Above is a chart with the estimated delivery times to your area from our facilities in Riverside, Michigan. The UPS charge on your bill will be included in the Sale Amount and itemized on your invoice as SHIPPING & HANDLING. We are not responsible for damage during transit. All claims for shortage must be reported IMMEDIATELY to Monte Package Company. Please have the invoice and/or packing list readily available for our Customer Service Representatives. Any claims for damaged product can either be directed towards UPS or Monte Package Company. All products which leave Monte Package Company are checked and deemed appropriate for shipment. Packages can be tracked by contacting our Customer Service Representatives at 1-800-653-2807. Delivery times are based on averages and shipments may arrive sooner. During holiday periods, please add a day or two to your expected delivery date.

Items that are too heavy or too large to be shipped by UPS will be shipped by a common carrier. Freight is required to be paid by the customer upon delivery of the products. With full trailer load orders, freight is included and full trailer loads may be mixed to qualify for the prepaid freight. Monte Package Company is not responsible for damage after pick up by the carrier or delivery to the customer. All claims for shortage or damage must be reported to the carrier IMMEDIATELY at the time of delivery. Delivery times on the map above are based on averages and shipments may arrive sooner. During holiday periods, please add two to four days to your expected deliver date.

Monte Package Company uses FedEx for all Overnight services and 2 Day shipments. The FedEx charge will be applied to the invoice and be included in the Sales Amount. If the order is not placed on a credit card, customers have the option to receive the packages, COD. Monte Package Company will not use this service under any other circumstances. Prior arrangements should be made in advance if the FedEx service is required. If your shipment has not arrived when required, please call Monte Package Company at 1-800-653-2807 and a Customer Service Representative will track the shipment for you.

Monte Package Company uses UPS and FedEx for express international shipping. Rates are based on the largest weight between dimensional and actual weight per package. The recipient is responsible for duties and taxes. For more information please call 1-800-653-2807 and a customer service representative will assist you.